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January 2023

Jump Operations, LLC and its subsidiaries and affiliates (collectively, “Jump” or “we”) respect the privacy of Personal Data and are committed to protecting Personal Data. This Data Protection and Privacy Policy (this “Policy”) describes the policies and procedures Jump has implemented to protect Personal Data Processed by Jump in accordance with applicable Data Protection Laws. This Policy also describes how Jump collects, uses, and discloses Personal Data from your interactions with us, including when you visit Jump websites and other online platforms as well as your privacy rights. This Policy does not apply to the Personal Data of Jump’s employees, contractors, or job applicants, which are subject to separate data protection policies.
Jump has voluntarily opted to apply the protections and obligations outlined in this Policy to all Data Subjects. However, such protections and obligations may be beyond the legal requirements of the jurisdiction of certain Data Subjects. Data Protection Laws vary widely across jurisdictions and while Jump will strive to meet this Policy for all Data Subjects, the Data Protection Laws for the Data Subject ultimately govern the protections conferred in the specific jurisdiction applicable to that Data Subject. Additionally, there may be certain rights applicable to you for which we may provide separate notice informing you of your rights and how to adequately exercise them.


"Controller" means a natural or legal person, public authority, agency, or other body that, independently or jointly with others, determines the purpose and means of Processing Personal Data, as defined in Data Protection Laws. For purposes of applicable Data Protection Laws, the Controller of the Personal Data Processing described below is Jump Operations, LLC and its subsidiaries and affiliates, and with regard to certain Processes, Jump may act as joint Controller with a third party.
"Data Protection Laws" means privacy laws and regulations that apply to Jump’s Processing of your Personal Data. This primarily includes the Regulation (EU) 2016/679 (GDPR), the Singapore Personal Data Protection Act 2012 (PDPA), the Chinese Cyber Security Law (the CS Law), the Chinese Personal Information Protection Law (PIPL), and applicable state and federal privacy laws in the United States, but may extend to other applicable privacy laws.
"Data Subject" refers to you, as a natural person who can be identified, directly or indirectly, by reference to your Personal Data.
"Personal Data" means any information attributable to an identified or identifiable natural person (a Data Subject), as defined in Data Protection Laws. Personal Data does not include data where the identity has been removed (anonymous data). Personal Data shall encompass Special Category Data.
"Process" or"Processing" or"Processed" or"Processes" means, as applicable, any operation or set of operations performed upon Personal Data, whether or not by automatic means, such as collecting, recording, using, organizing, structuring, storing, adapting or altering, retrieving, disclosing by transmission, disseminating or otherwise making available, aligning or combining, restricting, erasing, or purging.
"Processor" means a natural or legal person, public authority, agency, or other body that Processes Personal Data on behalf of a Controller, as defined in Data Protection Laws. A Processors’ activities are limited to the more “technical” aspects of a Process and do not include the exercise of professional judgment or significant decision-making in relation to Personal Data. Processors may include third party service providers, applications, or agencies utilized by Jump in the course of business.
"Special Category Data" (also known as “Sensitive Personal Data”) means Personal Data revealing racial or ethnic origin, criminal history, political opinions, religious or philosophical beliefs, sexual orientation, trade union membership, precise geolocation, or health, genetic, or biometric data, or data pertaining to a child or minor.


a. Website Data

Jump may collect your Personal Data on our websites. The technologies we use to track your movements around our websites may include cookies, tracking scripts and pixels, or tagging technologies, which we may employ to understand your preferences, improve your experience on our websites, etc.
Most internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your end device or a message always appears when you receive a new cookie. Further information can be found on
Please note that disabling cookies may prevent you from using all the features of our websites.

b. Tracking Tools

We use tracking tools, such as Google Analytics, which generate information about your use of our websites. Such information may include a navigation path that you follow on our websites; how long you spend on our websites and subpages; the subpage from which you leave our websites; the country, region, or city from where you access our websites; returning or new visitor; and host name of the accessing computer (IP address).
This information is transmitted to Google servers in the USA and stored there. Such information is used to evaluate the use of our websites, compile reports on Website activities, and provide other services associated with Website and internet use. Google may transfer such information to third parties where required to do so by law, or where such third parties Process the information on Google’s behalf. For additional information, see Google’s Privacy Policy at


Jump limits the Personal Data it collects to what is necessary. Jump will only use Personal Data when Data Protection Laws allow Jump to do so. Personal Data shall be Processed in a manner that is adequate, relevant, and not excessive in relation to the intended business purpose(s) of such Processing.
Depending on the nature of Jump’s interactions with you, we may Process your Personal Data for some or all of the following purposes:
  • To respond to your questions and requests;
  • To provide you with access to certain areas and features of our websites;
  • For record keeping purposes;
  • Data Subject giving consent to the Processing of his or her Personal Data for a specific purpose(s);
  • Processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation to which Jump is subject;
  • Processing is necessary to protect the vital interests of the Data Subject or of another natural person;
  • Processing is necessary for the purposes of the legitimate interests pursued by Jump or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of Personal Data;
  • For security and safety purposes, such as protecting against cyber threats; detecting, investigating, or preventing fraud and other illegal activities; and responding to legal and regulatory compliance obligations; and/or
  • For other lawful purposes disclosed at the time we collect your Personal Data or otherwise with your consent.
Jump does not use automated decision-making in Processing Personal Data in a way that will have a significant impact on you.


Jump has executed appropriate documentation designed to protect the privacy and fundamental rights and freedoms of Data Subjects and has taken appropriate measures designed to ensure data protection during the sharing of Personal Data.

a. Third Parties

Jump does not sell Personal Data to any third parties. Jump may share Personal Data with third parties such as service providers, software applications, or agencies to Process (maintain, store, use) on Jump’s behalf for recruiting and other business purposes. Jump requires all such Processors to take appropriate security measures to protect Personal Data in accordance with Jump’s policies and to maintain adequate documentation. Jump does not allow Processors to Process Personal Data for their own purposes and only permits them to Process Personal Data for specified purposes and in accordance with Jump's instructions. Please email [email protected] for a current list of third parties Processing Personal Data.
Jump may share Personal Data with third parties to Process on their own behalf. Such third parties will be considered joint-Controllers of such Personal Data. While joint-Controllers have shared discretion over the purposes of Processing, all such Controllers agree to Process such shared Personal Data in accordance with Data Protection Laws and shall restrict Processing to the intended business purpose.

b. Legal Purposes

Jump may also share Personal Data about you if doing so is required or permitted by applicable law, including (i) to comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) to protect the safety, rights, and property of Jump or other persons; (iii) to enforce Jump’s policies and contracts; (iv) to collect amounts owed to Jump; or (v) when disclosure is necessary or appropriate to prevent financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity.

c. Cross-Border Data Transfers

Jump is a global company and may transfer Personal Data to Jump entities, affiliates, and service providers located in such jurisdictions as the United States, United Kingdom, European Union, Singapore, or other jurisdictions. Not all jurisdictions provide the same level of protection as your country of residence may provide. However, Jump shall not transfer Personal Data to a country or territory outside the jurisdiction in which it was Processed, except in accordance with the requirements prescribed under Data Protection Laws. Jump may transfer or provide access to Personal Data across jurisdictions and entities in accordance with its Data Protection Agreements and Intercompany Agreements, which are aligned with Data Protection Laws. Regarding transfers from the European Economic Area or the United Kingdom, Jump has taken steps to provide an adequate level of protection for Personal Data in accordance with Data Protection Laws.


Depending on the applicable data protection and privacy laws and regulations where you are located, you may be entitled to exercise some or all of the below Data Subject rights, as described herein. In accordance with Data Protection Laws and in certain circumstances, a Data Subject may possess the right to:
  • Request access to his or her Personal Data that Jump holds to check that it is accurately and lawfully being Processed. Specifically, in some jurisdictions you may request confirmation that we Process your Personal Data and ask for: (i) a portable copy of the specific pieces of your Personal Data; (ii) a list of categories of Personal Data (and Sensitive Personal Data) we have Processed about you; (iii) a list of categories of sources from which such Personal Data was Processed; (iv) a list of categories of Personal Data that we Processed or disclosed about you; (v) a list of categories of third parties to whom the Personal Information was disclosed; (vi) the business purpose for Processing your Personal Data; and/or (vii) details about the logic involved in any automated decision-making processes used (if applicable), as well as a description of the likely outcome of the process with respect to you.
  • Request correction of his or her Personal Data that Jump holds. This enables Data Subjects to have any incomplete or inaccurate Personal Data be corrected, though Jump may need to verify the accuracy of any new Personal Data provided.
  • Request erasure (deletion) of his or her Personal Data. This enables Data Subjects to ask Jump to delete or remove Personal Data where there is no legitimate purpose for the Processing of such Personal Data by Jump. Jump may not always be able to comply with the request of erasure for specific legal reasons or other legitimate grounds, which will be notified to Data Subjects, if applicable, at the time of the request.
  • Object to Processing of his or her Personal Data where Jump is relying on a legitimate interest (or those of a third party) and he or she would like to object to the Processing because it impacts his or her fundamental rights and freedoms.
  • Request restriction of Processing of his or her Personal Data. This enables Data Subjects to ask Jump to suspend Processing Personal Data in the following scenarios: (a) establishing the accuracy of Personal Data; (b) where Jump's use of Personal Data is unlawful, but there is no request of erasure; (c) where a Data Subject needs Jump to hold Personal Data even if retention is no longer required and it is needed to establish, exercise, or defend a legal claim; or (d) a Data Subject objects to Jump's use of Personal Data, but Jump needs to verify whether there are overriding legitimate grounds to use it.
  • Request the transfer of his or her Personal Data. Jump will provide to Data Subject, or a third party, his or her Personal Data in a structured, commonly used, machine-readable format. This right only applies to automated information.
  • Withdraw consent at any time where Jump is relying on consent to Process Personal Data. This will not affect the lawfulness of any Processing carried out before consent is withdrawn.
  • Sale/Behavioral Advertising opt-out. We do not currently “sell” or “share” the Personal Data that is subject to this Policy, as defined under applicable Data Protection Laws.
  • Opt-out of automated decision-making. You may request to opt-out of any profiling or automated decision-making in furtherance of decisions that produce legal or similarly significant effects concerning you (if applicable).
  • Be notified of a data breach involving a Data Subject's Personal Data.
To make a request, please send an email to [email protected] or call (312) 205-8900. Jump shall accept and respond to, when applicable, any requests through the appropriate channels from an eligible Data Subject to exercise his or her rights and freedoms pursuant to Data Protection Laws.
Jump shall use reasonable means to verify the identity of the requester, based on the nature and sensitivity of the request.
You may designate an agent to submit requests on your behalf using the same methods described herein. When submitting a request, the agent must identify itself as your authorized agent.
If a Data Subject exercises any of the above privacy rights, Jump will continue to treat the Data Subject fairly and without discrimination.
You will not generally have to pay a fee to access your Personal Data or to exercise any of the above rights. However, Jump may charge a reasonable fee if the request is clearly unfounded or excessive. Jump will try to respond to all legitimate requests within thirty (30) days. Occasionally, it may take Jump longer if the request is particularly complex. Alternatively, Jump may refuse to comply with the request in certain circumstances.
Jump hopes that it will be able to address any Data Subjects concerns regarding the Processing of Personal Data. However, if you have any unresolved concerns, you have the right to complain to the data protection authority in your jurisdiction.


For purposes of California Data Protection Law, California residents should note the following:
Jump may collect and use the following categories of Personal Data for the business purposes described in this Policy: Identifiers; Personal Information Categories Listed in the California Records Statute; Characteristics of Protected Classifications under California or Federal Law; Commercial Information; Internet or Other Network Activity Information; and Sensitive Personal Information. Jump may collect these categories of Personal Data from certain sources, including directly from you, automatically from your device(s), Jump affiliates, and service providers.
Jump may disclose these categories of Personal Data to the following categories of third parties, as more fully described above: Jump affiliates, service providers, and agencies or law enforcement for legal compliance purposes.
Jump does not “sell” or “share” your Personal Data. We do not sell or share the Personal Data of consumers under 16 years of age.
Jump does not use or disclose Sensitive Personal Data for purposes other than those specified under applicable California Data Protection Law.


Jump has implemented appropriate elements of privacy by design in conjunction with technical and physical safeguards designed to protect the security of Personal Data from unauthorized or unlawful Processing.
In assessing the appropriate level of security as well as the risks of varying likelihood and severity for the rights and freedoms of Data Subjects, Jump assesses the risks presented by the Processing of Personal Data. Such risks may include, but are not limited to, any accidental, unlawful, or unauthorized destruction, loss, disclosure, alteration, or access to Personal Data Processed by or on behalf of Jump, or other factors that may impact Data Subject rights and freedoms. Jump shall make reasonable attempts to ensure that any risks presented by the Processing of Personal Data are sufficiently mitigated by technological and/or organizational controls, including limited access of Personal Data utilizing access controls and password protections. However, nobody can guarantee that data transmitted through or stored on the Internet will be 100% secure all the time.


If Jump needs to Process your Personal Data for a purpose unrelated to those listed above, Jump will, as required by applicable law, notify you and explain the related legal basis for such Processing. Jump will only retain your Personal Data (including your Sensitive Personal Information) for as long as is reasonably necessary for the purpose for which the Personal Data was collected, or as legally required. We will not hold or Process your Personal Data for any longer than we are legally permitted to. The criteria used to determine the appropriate retention period includes:
  • Regulatory requirements that we are subject to, including laws and regulations related to tax, employment, accounting, and securities;
  • Whether a legal claim might be brought against us, for which the information would be relevant;
  • The necessity of the information to provide our services, and whether other information may suffice; and
  • The types and sensitivity of personal information being Processed.


a. Inventory

For each Process, Jump shall maintain an inventory to capture the business function, purpose of Processing, categories of Data Subjects, Personal Data type, access, technical and organizational security measures, applicable Data Protection Laws, Data Subject rights, source of Personal Data, the use of automated decision-making, location of Personal Data, and whether a data protection impact assessment was performed. This Personal Data inventory shall be reviewed on at least an annual basis and updated when new Processes are implemented as well as provided to supervisory authorities upon request.

b. Data Protection Impact Assessment

Jump has completed a risk assessment for each Process to identify any potentially high-risk areas to Data Subjects or the Processing of Personal Data. A Process may be classified as high risk as a result of the Processing of (i) Special Category Data; (ii) a large volume of Personal Data; (iii) Personal Data using automated processing or profiling; or (iv) Personal Data using new internal technologies. Controllers that engage in high-risk Processing shall conduct data protection impact assessments (DPIAs) for such Processes. Jump has conducted a DPIA for each Process designated as high risk. Such DPIAs outline the measures taken to address each identified risk to the rights and freedoms of Data Subjects and may be provided to supervisory authorities upon request.

c. Data Protection Officer

Jump has designated Alex Davies as its Data Protection Officer (“DPO”). In his capacity as Jump’s DPO, Alex is responsible for informing and advising Jump and its Personnel on its data protection obligations and overseeing firm-wide compliance with Data Protection Laws. The DPO shall aid in training all personnel as needed, at least on an annual basis. The DPO shall act as the point of contact for and shall cooperate with supervisory authorities. Alex can be contacted directly via email at [email protected].


Our websites may contain content and links to third party websites that are not owned, operated, or controlled by Jump. Jump is not responsible for the privacy practices of or the content displayed on such third party websites. When engaging with Jump’s content on or through a third party social networking website, plug-in, or application, Jump may Process Personal Data associated with your social media account.


Jump will review and may update this Policy to reflect changes to Jump’s privacy practices or security measures as needed. If a review is not satisfactory, Jump will take immediate steps to remedy any noted deficiencies. Please periodically review this Policy for the latest on Jump’s privacy practices. The use of our websites after any updates constitutes an acknowledgement of having read and understood the Policy.


Please contact Jump by email at [email protected] should you have any questions or comments about this Policy or your Personal Data.